Frequently Asked Questions

How does this work?
What will the book contain?
Is there a way to preview my book before I order?
I'm ready to get started, what do I do?
How long does it take to receive my finished book?
How much is shipping?
What are the system requirements for personalizing my book?
Can someone help me if I get stuck?


Q: How does this work?

A: Pick a book, then add a photo, create a dedication, and we'll do the rest. You'll create a unique gift – A Personalized Children's Classic – they'll treasure forever.

Q: What will the book contain?

A: The book will contain a customized page with a photo and personalized dedication prefacing the Classic Children's book of your choice.

Q: Is there a way to preview my book before I order?

A: Yes. You'll see your preview as soon as you add your photo and dedication, then click "See Completed Book".

Q: I'm ready to get started, what do I do?

A: Browse the catalog to find the book you want, and then click the "Personalize Me" button. You'll be done in minutes!

Q: How long does it take to receive my finished book?

A: After you complete the order, your professionally-printed book will be delivered in 10-14 business days.

Q: How much is shipping?

A: Standard shipping is FREE! We also offer expedited shipping if you need it, but that's extra. Your complete options are available to you in the checkout process.

Q: What are the system requirements for personalizing my book?

A: Internet Explorer 6.0+ or Firefox 2.0+ is required. Acrobat Flash Player is also required to view a sample book and to preview the final version of your book, once created you'll need Adobe Reader. All of this software is free.

Q: Can someone help me if I get stuck?

A: Yes. You can call our toll-free customer service number (1-888-212-3121). Customer service representatives are available Monday - Friday from 8am- 9pm (EST) to help answer any questions that you may have. You can also use our support website which is located at http://sharedbook.custhelp.com

If you have additional questions that we haven't answered, a detailed version of our FAQ's can be found on our customer support site or by clicking here.